In preparation for the Shuttered Venue Operators Grant application portal reopening today, April 26, follow the steps below. Remember to register on the portal in advance.
Now: Use the checklist to make sure you have everything you need to complete your application. Review additional resources at sba.gov/svogrant such as the applicant user guide and FAQ. Keep these resources open throughout the application process.
Before 11 a.m. EDT, April 26: Register on the SVOG portal. The ability to register will be temporarily suspended between 11 a.m.-12 p.m. EDT on April 26 to ensure a fair process and prepare the site for opening.
12 p.m. EDT, April 26: Begin the application process on the SVOG portal. Every user will be temporarily placed in a virtual waiting room and will be able to start their application in the order in which they arrived.
For technical assistance such as a password reset, browser suggestions, or how to use the multi-factor authentication with an app and the QR code, applicants can call 1-800-659-2955 or, for the deaf and hard-of-hearing 1-800-877-8339 and follow the prompts to SVOG assistance.
Beginning today, April 26, the call center will be open 24/7.